David Black posted on April 23, 2007 19:41
In this article, Steve Hewitt provides some very practical solutions for getting the most out of technical support while maintaining a calm, Christian demeanor. This is an article that everyone who has dealings with technical support departments should read.
In addition, if we cannot deal with technical support departments in a Christian manner, no matter how frustrating the experience might be, what are we inadvertently teaching our children and our students?
Thanks Steve Hewitt for your great suggestions!