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and I'm the technology teacher at Shepherd of the Hills Christian School in Centennial, CO.

I have a heart and passion for technology and for educational ministry for our Lord Jesus Christ.

This blog is a natural result of these unique interests. I have 20 years of teaching experience in Lutheran schools, the last five exclusively as a technology teacher.

I seek to use the talents that God has given me to enhance His Kingdom in new, exciting, and creative ways, utilizing the technology tools with which we have been blessed to enhance ministry for Christ.

 

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23

Civility and Tech Support

David Black posted on April 23, 2007 19:41
In this article, Steve Hewitt provides some very practical solutions for getting the most out of technical support while maintaining a calm, Christian demeanor. This is an article that everyone who has dealings with technical support departments should read.

In addition, if we cannot deal with technical support departments in a Christian manner, no matter how frustrating the experience might be, what are we inadvertently teaching our children and our students?

Thanks Steve Hewitt for your great suggestions!
Posted in: Technology, Education, Faith
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Rob Jacklin
# Rob Jacklin
Monday, April 30, 2007 9:21 PM
Wow...that is so true! I kind of have always had an unwritten rule (right or wrong.....Ok....it's wrong!) that if it is a volunteer who is supporting us, or at least someone who is giving us a great DEAL on support, that I tend to be way more patient. Since we rarely pay full price for anything, when we do pay, I expect to get taken care of!

But your right. As Christians we are "on stage" 24-7. The only way they may know who Christ is, is through us. What an awesome obligation we have...regardless of the level of technical support they are providing.

Unfortunately, this is rarely thought of as we drone away at the person on the other end. My, what the New Dehli and Bangelor(sp.) crowd must think of us Americans!

Rob

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